Privacy Policy

Information we collect

We collect information you provide directly, information collected automatically as you use our website, and information from third-party sources such as marketing partners and publicly available business databases.

• Contact details you submit through forms: name, work email, phone, organization, role and specialty
• Information about your inquiry, including the message content you provide
• Technical data collected automatically: IP address, browser type, device type, operating system, referring URL and pages viewed
• Cookie and similar-technology data used for site functionality and analytics
• Account and usage data for clients using our platform, in accordance with the applicable services agreement

How we use information

• To respond to your inquiries and provide requested demos, assessments and resources
• To provide, maintain, secure and improve our website and services
• To send service communications and, where permitted, marketing communications you can opt out of at any time
• To analyze site usage and improve content and performance
• To detect, prevent and respond to fraud, abuse and security incidents
• To comply with legal obligations and enforce our agreements

Legal bases for processing

Where the GDPR or similar laws apply, we process personal information on the basis of your consent, our legitimate interests in operating and marketing our business, the necessity of processing to perform a contract with you, and compliance with legal obligations.

How we share information

We do not sell personal information. We share information only as described below.

• With service providers who perform functions on our behalf: hosting, analytics, CRM, email delivery: under contractual confidentiality and security obligations
• With professional advisors such as auditors, attorneys and insurers where necessary
• In connection with a merger, acquisition, financing or sale of assets, subject to this policy
• Where required by law, legal process, or to protect the rights, property or safety of Healthcare SBC, our clients or others

Cookies and analytics

We use cookies and similar technologies for essential site functionality, preference storage and aggregate analytics. Most browsers allow you to refuse or delete cookies; disabling essential cookies may limit site functionality. Where required by law, we obtain consent before setting non-essential cookies.

Data retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, to comply with our legal, tax and accounting obligations, to resolve disputes and to enforce our agreements. Retention periods vary by data category and purpose.

Security

We maintain administrative, physical and technical safeguards designed to protect personal information, including encryption in transit and at rest, role-based access controls, audit logging and workforce training. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your rights and choices

Depending on your jurisdiction, you may have rights to access, correct, delete, port or restrict the processing of your personal information, to object to certain processing, and to withdraw consent. Residents of certain U.S. states have rights regarding access, deletion, correction and opting out of targeted advertising or sale/sharing of personal information. We do not sell personal information.

• To exercise a right, contact us at privacy@healthcaresbc.com
• To unsubscribe from marketing email, use the link in any marketing message
• We will verify your identity before acting on a request and will respond within the timeframes required by applicable law
• You will not be discriminated against for exercising your privacy rights

International transfers

We are based in the United States and may process information in the United States and other countries where we or our service providers operate. Where required, we implement appropriate safeguards for international transfers, such as standard contractual clauses.

Children’s privacy

Our website and services are directed to businesses and healthcare professionals, not to children. We do not knowingly collect personal information from children under 16 through this website. If you believe a child has provided us information, contact us and we will delete it.

Changes to this policy

We may update this policy from time to time. Material changes will be indicated by updating the “Last updated” date above and, where required, by providing additional notice.

Contact us

Questions about this policy or our privacy practices may be directed to privacy@healthcaresbc.com, or by mail to Healthcare Solutions & Billing Corporation, 600 Wesley Ave, Ocean City, New Jersey 08226, USA.